Shipping policy

Orders within Australia

We use Australia Post to send your items and offer both standard and express shipping. Once sent, standard delivery orders will arrive in 2-6 business days and express orders in 1-3 business days, depending on where you are located. Australia Post can deliver to apartments, PO Boxes, Parcel Lockers and remote locations. 

International orders

 Once sent, standard delivery orders will arrive in 6-16 business days and express orders in 4-12 business days. Regional and rural locations may take longer. 

Tracking

Once shipped, you’ll be able to track your package, receive estimated delivery dates and request that it be left in a safe place using the AusPost app or your MyPost account. Parcels can also be tracked on the Australia Post website. Please allow up to 24 hours for your tracking number to start showing updates. 

International order can be tracked on the DHL website.

Processing times

Once your order is placed, it will be processed in 1-3 days. Note: processing times may take longer during busy times and holidays.